Privacy Policy

JUNOVA GLOBAL is a China-based international sourcing and product development business, operating from Zhongshan, China. We provide sourcing, supplier development, OEM/ODM, quality management and related services to overseas buyers. For any privacy-related question or request, contact us at ava@junovaglobal.com.

We collect information you provide directly, and limited information collected automatically.

Information you provide through our "Request a Quote" enquiry form and other communications:

• Name and company name
• Email address
• Country or location
• Product category, target quantities and target price
• Your message and project details
• Any files you upload (specifications, drawings, samples or documents)

Information collected automatically when you visit the website:

• Basic technical data such as IP address, browser type, device and pages viewed
• Cookies and similar technologies, where used (see Section 8)

We do not intentionally collect sensitive personal information, and we ask that you do not include it in your enquiries.

We use your information to:

• Respond to your enquiry and provide the sourcing direction, indicative cost and next steps you request
• Communicate with you about your project or programme
• Provide, operate and improve our services and website
• Keep records of enquiries and correspondence
• Comply with applicable legal and regulatory obligations

We do not sell your personal information.

Where required by applicable law (for example for visitors in the EU or UK), we process your information on the basis of: your consent; the performance of, or steps toward, a contract with you; our legitimate interest in responding to enquiries and operating our business; and compliance with legal obligations.

Enquiry data is stored using reputable third-party infrastructure and email providers, including our database provider and our email delivery provider. We apply reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may share your information with:

• Service providers who help us operate the website, store data and send email on our behalf, under appropriate confidentiality obligations
• Manufacturers, factories or partners, only to the extent necessary to act on your enquiry and where relevant to your request
• Authorities or third parties where required by law, regulation or legal process, or to protect our rights

We require our service providers to handle your information only as needed to provide their services to us.

We operate from China and use service providers that may store or process data in other countries. Where your information is transferred across borders, we take reasonable steps to ensure it remains protected consistent with this Policy.

Our website may use cookies and similar technologies for basic functionality and, where enabled, to understand website traffic and usage through analytics tools. You can control cookies through your browser settings. Where required by law, we will ask for your consent before using non-essential cookies.

We keep enquiry and correspondence data for as long as needed to respond to your request, manage our relationship, and meet legal, accounting or reporting requirements. When it is no longer needed, we take steps to delete or anonymise it.

Subject to applicable law, you may have the right to access, correct, update or delete your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact us at ava@junovaglobal.com and we will respond within a reasonable time.

Our website and services are intended for businesses and are not directed at children under 18. We do not knowingly collect information from children.

Our website may link to third-party sites or services, such as WhatsApp or WeChat. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

We may update this Privacy Policy from time to time. The "Last updated" date shows when it was last revised. Continued use of the website after changes means you accept the updated Policy.

For any question or request regarding this Privacy Policy or your personal information:

JUNOVA GLOBAL
Email: ava@junovaglobal.com
Zhongshan, China